Please allow 24 hours (typically during the week) for SchoolTube staff to process your request. If more than 24 hours has elapsed, it is possible that you have not met our moderator registration guidelines. Moderators are required to supply an email address from an official district/school email account. This allows SchoolTube staff to easily verify a moderator’s identity with the school. To change your account email to your official school email, log in to your account and click the account preferences link at the top of any page. Scroll down to email address, change and click save.